Question 1

What are prepaid recharge cards in Academz?

Accepted Answer

Recharge cards are printed cards that carry a secret code a student types on your site to unlock a course or lecture. You design the card, generate a batch, and sell the physical cards through shops and sales points — the buyer pays cash at the counter, and the code turns that offline sale into online access.

Question 2

How does a student redeem a card?

Accepted Answer

The student scratches off the covering, signs in to your platform, and enters the code on the redeem screen. Once the code is validated, the scoped course or lecture is unlocked on their account instantly, with no card reader or payment gateway involved.

Question 3

Do buyers need an online payment method to purchase a card?

Accepted Answer

No. The whole point of recharge cards is to reach learners who cannot or prefer not to pay online. A shop takes cash for the printed card, and only the redemption happens on your platform — so students without a bank card or wallet can still access your courses.

Question 4

How do I generate a batch of cards?

Accepted Answer

You pick an active card design, choose how many cards you need, set the price, currency and scope, then generate. Each card is rendered as a print-ready image with its own unique numbers painted into the exact spots you laid out in the designer.

Question 5

How many cards can I create in one batch?

Accepted Answer

A single batch can produce up to five thousand cards. Small runs render while you watch with a live progress bar, and larger runs finish in the background and notify you when the archive of images is ready to download and send to the printer.

Question 6

What makes each card code secure?

Accepted Answer

Every card carries a fourteen-digit payment code and a ten-digit serial, both generated with cryptographic randomness rather than a predictable sequence. The codes are guaranteed unique, never reused, and never written into a log, an export, or a URL where they could leak.

Question 7

Can two cards ever share the same code?

Accepted Answer

No. Codes are checked for collisions as they are minted, so a duplicate is impossible even across millions of cards and many batches. A code that has been generated once is never issued again, even after the card it belonged to is used or retired.

Question 8

Can my staff see the card codes?

Accepted Answer

Codes stay masked on every screen and in every export by default. Only staff who hold the reveal permission can uncover a code, and each reveal is recorded in your activity log — so the numbers that are effectively money stay protected from casual view.

Question 9

Can I control how the card looks?

Accepted Answer

Yes. A drag-and-drop design studio lets you upload a fixed-size background and drop named placeholders — code, serial, QR, teacher, lecture, price, expiry and custom text — exactly where they belong. You set the font, size, weight, colour and alignment of each field, then save the design and switch it on.

Question 10

What details can I print on a card?

Accepted Answer

Beyond the payment code and serial, a card can show a scannable QR for instant redemption, the teacher or lecture it unlocks, the price, an expiry date, and any custom text you add. Every element is a placeholder you position on the canvas, so no two academies' cards need look alike.

Question 11

How do I set the price of a card?

Accepted Answer

Price is set per batch, along with the currency your academy sells in. Because the price and the target are snapshotted onto the batch when it is created, changing a course price later never rewrites what a printed card was sold for.

Question 12

Can I sell cards in more than one currency?

Accepted Answer

Yes. Each batch carries its own price and currency, so you can print one run in your local currency and another for a different market. This suits academies and training centres that sell across regions from a single platform.

Question 13

Can a card unlock one specific course only?

Accepted Answer

You can scope a batch to a single lecture — drilling from category to teacher to lecture — so the card only ever unlocks what you intended. This is how most academies sell targeted access: a card for one subject, a card for one teacher's series.

Question 14

Can one card unlock a bundle of courses?

Accepted Answer

Yes. A batch can be scoped to a whole lecture group or bundle instead of a single lecture, or left unscoped for open-value cards. The scope is chosen once for the batch and applies to every card it contains.

Question 15

Do recharge cards expire?

Accepted Answer

Expiry is optional. If you set an expiry date on a batch, it is copied onto every card and a daily sweep quietly takes expired cards out of circulation. Leave it blank and the cards stay valid until they are redeemed or deactivated.

Question 16

How do I distribute cards to shops and outlets?

Accepted Answer

Each batch can be assigned to a named point-of-sale outlet or sales region, so you always know which cards went where. Print the images, hand the physical cards to bookshops, stationers or local agents, and reconcile what sold against the outlet later.

Question 17

Can I track which outlet sold which cards?

Accepted Answer

Yes. Because a batch is tied to an outlet, your ledger shows the distribution of every card by where it was sent. It is built for academies that sell through a network of shops and want to see performance outlet by outlet.

Question 18

How do I see whether a card has been used?

Accepted Answer

A live ledger lists every card with its status — active or inactive, used or unused — plus which student redeemed it, for which lecture, and exactly when. You can filter by batch, status or usage to find any card in seconds.

Question 19

Can I deactivate a card that was lost or stolen?

Accepted Answer

Yes. You can deactivate a single card or thousands at once from the ledger, and a deactivated card can no longer be redeemed. This lets you kill a stolen batch or pull unsold stock without touching the cards already in learners' hands.

Question 20

Can I export the list of cards?

Accepted Answer

The full ledger exports to Excel or PDF, filtered however you like — by batch, status, outlet or expiry. Codes remain masked in the export, so you can share distribution reports without exposing the secret numbers.

Question 21

Why would a school or training centre use recharge cards?

Accepted Answer

Schools, centres and academies often sell to students who pay in cash or through a local shop rather than online. Recharge cards bridge that gap: the institution keeps selling through its existing offline channels while access is delivered digitally on the platform.

Question 22

Are the card images kept secure?

Accepted Answer

Card images live in private storage and are served only through short-lived signed links, never a public URL. Combined with masked codes and permission-gated reveals, that keeps a printable image of real value out of the wrong hands.

Question 23

What happens if some cards fail to render?

Accepted Answer

You re-render only the cards that failed, never the whole batch. Rendering thousands of high-resolution images runs in the background, and any that error out can be regenerated on their own so a batch is never held up by a handful of failures.

Question 24

Is there a record of who created a batch?

Accepted Answer

Yes. Every batch and every code reveal is written to your activity log, so you always know who generated what and when. For something that prints real value, that audit trail is on by default rather than an option you switch on.

Question 25

Do I need separate software to sell cards, or is it part of Academz?

Accepted Answer

It is part of the Academz platform, not a separate purchase. The cards feature sits alongside your courses, students, payments and reporting, so a redeemed card enrolls a learner into the same system that runs the rest of your academy.

Question 26

Can students in areas without online banking still buy my courses?

Accepted Answer

That is exactly what recharge cards are for. A learner with no card or wallet buys a printed card with cash locally, then redeems the code online — turning a cash economy into paid enrollments your platform records like any other.

Question 27

Can I reuse a card design across many batches?

Accepted Answer

Yes. A design is created once in the studio and reused by every batch you generate from it, so all your cards share one polished, on-brand look. You can keep several designs saved and activate whichever you are selling.

Question 28

Is the cards feature included free?

Accepted Answer

Recharge cards are part of the platform and included in the free 30-day trial, so you can design a card, generate a small batch and test redemption before you commit. As with the rest of Academz, you turn on only the features your academy actually needs.

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