Question 1

What is Academz for a training centre?

Accepted Answer

Academz is a cloud platform that runs a whole training business under your own brand, not just its courses. It puts every branch, point of sale, instructor and enrollment on one dashboard, so teaching, sales and administration live in the same place instead of across separate tools.

Question 2

Is Academz only a learning management system?

Accepted Answer

No. The LMS is the core, but the platform also runs the operation around it: branches, staff roles, enrollment, attendance, payments, instructor payouts and reporting. A training centre manages its day-to-day business here, not only its course catalogue.

Question 3

Can I manage several branches from one account?

Accepted Answer

Yes. Open a point of sale for each location and run them all from a single control panel. You see enrollments and revenue for the whole business at once, while each branch keeps its own staff, sales and records.

Question 4

How do points of sale work across locations?

Accepted Answer

Each branch gets its own point of sale where front-desk staff can enrol students and take payment on the spot. Every sale flows back to the same dashboard, so head office has one live view of what every counter is selling.

Question 5

Can we sell course seats at the front desk, not just online?

Accepted Answer

You can do both. Sell a seat online through a payment gateway, or register a student and collect cash or a bank transfer right at the counter. The same course seat can be sold whichever way a student prefers to pay.

Question 6

What payment methods can students use?

Accepted Answer

Online card gateways, cash, bank transfer, prepaid cards and coupons are all supported, with unlimited offline methods you can define yourself. Students without a bank card can still pay at the desk or redeem a prepaid card online.

Question 7

Do you support prepaid or scratch cards?

Accepted Answer

Yes. Generate batches of prepaid cards, sell them at your counter or through resellers, and let students redeem a code that enrols them in a course. It is a practical way to reach students who buy offline but learn online.

Question 8

How do instructor commissions and payouts work?

Accepted Answer

Add each instructor, choose a commission scheme for them, and the platform calculates what they have earned as seats sell. You approve payouts and track withdrawal requests, with a clear ledger for every instructor and branch.

Question 9

Can I add unlimited instructors?

Accepted Answer

Yes. Bring on as many instructors as your centre needs, each with their own profile, courses and commission scheme. There is no per-teacher cap standing between you and a new hire.

Question 10

How do staff roles and permissions work?

Accepted Answer

Create roles for managers, front-desk staff, instructors and accountants, then switch individual permissions on or off for each role. Everyone signs in to the same panel but sees only what their job requires.

Question 11

Can a branch manager see only their branch?

Accepted Answer

Roles and permissions let you scope what each person reaches, so a branch manager works within their location while head office keeps the full picture. Sensitive areas like payouts and reports stay limited to the people who should see them.

Question 12

What kinds of courses and content can we publish?

Accepted Answer

Video, audio, image galleries, rich text, downloadable files, embedded content and interactive quizzes, all built in a drag-and-drop course builder. Lessons can be grouped into sections, sequenced and gated behind enrollment or payment.

Question 13

Does it support live classes as well as recorded ones?

Accepted Answer

Yes. Schedule live streaming sessions with attendance caps and keep the recording in the course afterwards, alongside self-paced recorded lessons. Classroom, live and on-demand teaching all sit in one platform.

Question 14

Can we run online exams and quizzes?

Accepted Answer

The platform includes timed, auto-graded quizzes built from a reusable question bank with multiple question types and difficulty levels. You can set pass marks, randomise questions and review attempt and pass-rate reports for every cohort.

Question 15

Do students earn certificates?

Accepted Answer

Yes. Design branded certificate templates and issue them automatically when a student completes a course or passes an exam. Each certificate carries a verifiable code, so achievements can be checked later.

Question 16

Does it handle private one-on-one lessons and bookings?

Accepted Answer

It does. Publish a categorised catalogue of private lessons that students book online or in person, and every booking lands in a clean ledger. Instructor calendars and your revenue stay in sync without a separate scheduling sheet.

Question 17

How does student enrollment and management work?

Accepted Answer

Every learner has a profile with enrollment history, progress, grades, attendance and payments in one place. You can organise students into groups, track cohorts and see exactly where each one stands across any branch.

Question 18

Can we track attendance?

Accepted Answer

Yes. Attendance is recorded against enrollments and live sessions, so you know who showed up and who is falling behind. It feeds the same reports you use for progress and revenue.

Question 19

What reports and analytics do we get?

Accepted Answer

Built-in reports cover enrollment, sales, per-instructor earnings and a full profit-and-loss view, broken down by course, instructor, student and branch. You read real numbers on a dashboard instead of exporting and reconciling spreadsheets.

Question 20

Can I see revenue across every branch at once?

Accepted Answer

Yes. One dashboard totals revenue and enrollments for the whole business, and you can drill into any single branch from there. Sunday-night reconciliation across locations stops being a chore.

Question 21

Can we run our centre in Arabic and right-to-left?

Accepted Answer

Academz is built Arabic-first, so every screen, email and student experience works natively right-to-left, with full English support alongside. You can offer your centre in any mix of languages you enable.

Question 22

Can we use our own brand and domain?

Accepted Answer

Yes. Your centre runs on your own domain with your logo, colours and identity, and students never see our name. The platform stays invisible in the background while your brand is front and centre.

Question 23

Do I need technical skills or a developer to set it up?

Accepted Answer

No. Everything is configured from a visual dashboard — adding branches, instructors, courses, prices and certificates is all point-and-click. Hosting, updates and backups are handled for you, so there is no server to run.

Question 24

How is our data kept separate from other training centres?

Accepted Answer

Each centre runs in its own isolated tenant, so your students, content and records are never visible to another organisation. Data is encrypted in transit and backed up automatically.

Question 25

Can we move our existing students and courses in?

Accepted Answer

Yes. Import your students and rebuild your catalogue quickly, and larger centres can get migration help from support. Most operations are running their real courses within a day or two.

Question 26

Does it replace our spreadsheets and separate tools?

Accepted Answer

For most centres, yes. An enrollment spreadsheet, a standalone till, a bookings sheet, a quiz maker and a certificate template collapse into one platform where sales, courses and reports already fit together. That means one login and one bill instead of six.

Question 27

Can we run an affiliate or referral program?

Accepted Answer

Yes. Recruit partners who refer students and pay them commission automatically through the built-in affiliate program. It turns happy students and local partners into a distribution channel for your courses.

Question 28

Can we apply coupons and discounts?

Accepted Answer

Coupons and discounts are built in — run codes to fill quiet classes, launch a new course or reward loyal students. They work the same way whether a student buys online or at the counter.

Question 29

How much does it cost, and can we start free?

Accepted Answer

You start free with a 30-day trial and no credit card, then move to a plan that matches your size — branches, instructors, students, storage and the modules you switch on. You can upgrade or buy extra capacity at any time as you add locations.

Question 30

How do we get started?

Accepted Answer

Claim your subdomain, set your brand and custom domain, open a point of sale for each branch, and invite your instructors and staff. Add your first courses or import students, and your centre can be live within a day.

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Tambahkan cabang & instruktur

Jual online & di meja kasir

Pantau kinerja bisnis

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Terima instruktur dan otomatiskan pembayaran komisi mereka

Jual kursi kelas online dan offline — apa pun cara bayar siswa

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Satu platform untuk seluruh bisnis pelatihan

Pembuat kursus, semua format

Sertifikat saat selesai

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