Question 1

What is an affiliate program?

Accepted Answer

It is referral marketing built into your platform: you invite affiliates, each gets a unique link, and you pay them a commission whenever someone buys a course through that link. Academz runs the whole loop — the links, the tracking, the earnings and the payouts — so you focus on the courses.

Question 2

Who can become an affiliate?

Accepted Answer

Anyone you want promoting your academy — a student, a teacher, a marketing partner, or an outside influencer. You add them directly or let them apply through a public sign-up form, and each becomes an affiliate with their own login and dashboard.

Question 3

Can my own students be affiliates?

Accepted Answer

Yes. Turning happy students into promoters is one of the strongest ways to grow, and they already know your courses. A student affiliate gets the same referral link, dashboard and commission as any other, earning on every classmate or friend they bring in.

Question 4

How do affiliates promote my courses?

Accepted Answer

Each affiliate shares their unique referral link and short code wherever they like — social media, a blog post, an email, a chat group or a course review. Any visitor who arrives through that link is tied to the affiliate for the sale.

Question 5

How is a sale linked to an affiliate?

Accepted Answer

When a visitor clicks a referral link, they are remembered for an attribution window you control. If they buy a course before that window closes, the sale is credited to the affiliate automatically and written into their referral list with the landing page and details.

Question 6

What is an attribution window?

Accepted Answer

It is the period a referral stays valid after the first click. Set a longer window and a purchase made days later still counts toward the affiliate; set a shorter one to reward only near-immediate sales. You decide the length that fits your academy.

Question 7

Do I pay a percentage or a fixed amount?

Accepted Answer

Both are supported. You set one default commission for the whole program — a percentage of each sale or a flat fee — and the platform applies it to every referred purchase. The model is yours to choose and change.

Question 8

Can I give one affiliate a higher rate?

Accepted Answer

Yes. On top of the program-wide default, you can set a custom rate for any individual affiliate, which is how most academies reward their top promoters. The override applies only to that affiliate's future earnings.

Question 9

What happens to commission if the rate changes later?

Accepted Answer

Nothing is rewritten. The rate that applied at the time is snapshotted onto each earning, so past commissions keep the numbers they were credited with even after you raise or lower the default. History stays honest.

Question 10

When does an affiliate actually get paid?

Accepted Answer

After their earnings clear the holding window and their balance passes your minimum payout amount, an affiliate requests a payout from their dashboard. Your staff then approve it and mark it paid, at which point the withdrawable balance is settled.

Question 11

What is a holding window on earnings?

Accepted Answer

Every new commission is held for a period you set before it becomes withdrawable. The window exists so a refund can quietly reverse the earning before any money leaves — protecting you from paying out on a sale that later falls through.

Question 12

What happens to commission if a sale is refunded?

Accepted Answer

During the holding window the earning is reversed automatically, so a refunded sale never pays commission. Because the money was held rather than released, there is nothing to claw back — the ledger simply corrects itself.

Question 13

How do affiliates request a payout?

Accepted Answer

From their own dashboard, an affiliate raises a request once their balance clears your minimum, and picks how they want to be paid. The request can never exceed their available balance, so an over-draw is impossible.

Question 14

What payout methods are supported?

Accepted Answer

An affiliate can choose a bank transfer, a wallet, a payment gateway, or cash, depending on what your academy offers. The method and any transaction reference are recorded on the payout, so every payment is traceable.

Question 15

Can I set a minimum payout amount?

Accepted Answer

Yes. You define a minimum balance an affiliate must reach before they can request a payout, which keeps you from processing lots of tiny withdrawals. Below the threshold, earnings simply keep accumulating.

Question 16

Who approves payouts?

Accepted Answer

Your staff do. Every request lands in one queue showing the amount owed and the affiliate, and a staff member approves it, marks it paid with a reference, or rejects it with a reason. Each step is stamped and audited.

Question 17

Is there a receipt for every payout?

Accepted Answer

Yes. A paid payout produces a clean, branded receipt carrying the amount, method, reference and date, and you can send it straight to the affiliate as a message. The withdrawal code doubles as the receipt number.

Question 18

How do affiliates see their earnings?

Accepted Answer

Each affiliate has a self-serve dashboard showing their referral link, a live list of everyone they referred, and their balance, on-hold and lifetime earnings in real time. They never have to email you for an update.

Question 19

How do I recruit affiliates?

Accepted Answer

You can add an affiliate directly, which creates their login for them, or open a public application form so people apply themselves. Welcome, approval and rejection emails are sent automatically as you process them.

Question 20

Can people apply to be affiliates themselves?

Accepted Answer

Yes. A public sign-up form lets prospective promoters apply, and you either auto-approve everyone or review each application. This turns your own audience into a pipeline of affiliates without you chasing anyone.

Question 21

Do I have to approve every affiliate?

Accepted Answer

Only if you want to. You can auto-approve applicants so they start promoting immediately, or hold each one for review. The choice is a setting, so you can tighten or relax it as your program grows.

Question 22

Can I block or reject an affiliate?

Accepted Answer

Yes. Affiliates carry a status — active, pending, rejected or blocked — and you can move anyone to rejected or blocked at any time. A blocked affiliate can no longer earn, and the action is recorded.

Question 23

How do I guard against referral fraud?

Accepted Answer

Several safeguards work together. The holding window and automatic refund reversal stop commission on sales that do not stick, each referral captures the landing page and IP for review, and staff approve every payout before money moves — so questionable activity is caught before it is paid.

Question 24

Can one academy see another academy's affiliates?

Accepted Answer

Never. Academz is multi-tenant to its core, so every affiliate, earning and payout is isolated to your academy in the data layer. Emails and referral codes are unique within your academy, and each balance total is scoped only to you.

Question 25

Do affiliates get their own login?

Accepted Answer

Yes. An affiliate signs in to a dedicated affiliate panel — separate from your students, teachers and staff — where they manage their link, watch referrals and request payouts. It is their own corner of your platform.

Question 26

What can affiliates promote — only courses?

Accepted Answer

Whatever you sell. Affiliates commonly promote video courses, but the same referral link can send buyers toward bundles, prepaid cards or any paid content your academy offers, and a purchase through it earns commission all the same.

Question 27

Is this useful for independent course sellers or only institutions?

Accepted Answer

Both benefit. An independent teacher can turn a handful of students into a referral network, while a large academy runs hundreds of affiliates as a real acquisition channel. The same tools scale from one promoter to a whole programme.

Question 28

Does running an affiliate program cost extra?

Accepted Answer

No. The affiliate program is part of the Academz platform and included in the free trial, not a separate purchase or add-on. You only ever pay the commissions you choose to your own affiliates.

Question 29

Can I see how much I owe across all affiliates?

Accepted Answer

Yes. Balances are calculated for you per affiliate and across the whole program — withdrawable is available earnings minus anything pending or already paid — so a figure is never double-counted and you always know your total liability.

Question 30

How do I start an affiliate program on Academz?

Accepted Answer

Set your default commission, decide whether to auto-approve or review applicants, then add your first affiliates or open the public form. Because everything sits inside the platform already, most academies have a working program running the same day.

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